Purchase Policies

Effective Date: October 2023

Thank you for shopping at DrinkAimAssist.com. We strive to provide our customers with the best products and services. If you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility for Refund:
To be eligible for a refund, the product must meet the following criteria:

  • The product must be in its original, unopened condition.
  • The request for a refund must be made within 7 days of the product's arrival.

2. Return Process:
To initiate a refund, please follow these steps:

a. Contact our Customer Support:

  • Send an email to support@drinkaimassist.com with the subject line "Refund Request - [Order Number]."
  • Provide your order number, name, and a brief explanation of the reason for the refund request.

b. Wait for Approval:

  • Our customer support team will review your request and notify you of the approval or rejection of your refund.

3. Return Shipping:

  • The customer is responsible for the cost of shipping the product back to us.

4. Refund Amount:

  • Once we receive the returned product and verify that it meets the eligibility criteria, we will process the refund.
  • The refund will be issued to the original payment method used during the purchase.

5. Non-Refundable Items:

  • Opened or used products are not eligible for a refund.
  • Shipping costs, both for the initial purchase and return, are non-refundable.

6. Timeframe for Refund:

  • We aim to process refunds within [7] business days of receiving the returned product. Please allow additional time for your financial institution to process the refund.

7. Contact Us:
If you have any questions about our refund policy, please contact us at support@drinkaimassist.com.

8. Changes to This Refund Policy:
DrinkAimAssist.com reserves the right to update or change this refund policy at any time. Any changes will be posted on this page with an updated effective date.

By making a purchase on DrinkAimAssist.com, you acknowledge and agree to the terms outlined in this refund policy.